Refund Policy

To be eligible for a refund, you must return the item within 30 calendar days of receiving your order.

The product must be returned in its original condition, unused, and undamaged.

Once we receive the item, our team will inspect it and process your refund.

Refunds are issued to the original payment method used at checkout.
For credit card payments, it may take 5 to 10 business days for the refund to appear on your statement, depending on your bank.

If the product is returned damaged, or if the return is initiated after the 30-day period, we will not be able to issue a refund.

If you have any questions or need assistance, please contact our support team at support@brasshart.com.