Warranty
5-Year warranty on all faucets and sinks.
The warranty covers:
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Items damaged during shipping
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Leaking parts or components
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Finish durability on all products
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Products that do not match the images or descriptions provided
If you experience any of the above, contact us at support@brasshart.com.
Simply send a photo or video along with a short description of the issue. We will ship you free replacement parts to resolve it — or offer a full refund for your purchase
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Please note: Damage caused during installation is a special case and not covered, so please install carefully.
To install your product, follow the simple video guide on the BrassHart YouTube channel (coming soon), or contact us at contact@brasshart.com — we’re happy to assist. Using excessive force during installation can cause damage.
For returns unrelated to the above, you may return your item within 30 days.